^{in association with} Winning with Relationship Selling

Winning with Relationship Selling

In an increasingly complex selling environment, successful sales professionals use relationship-oriented selling approaches to help their customers win.

Today, gimmicks and tactics are obsolete: customers are just too savvy. Armed with pricing and information from your website, reviews from the Internet, and recommendations from an army of colleagues and friends, most customers will have completed 70% of the buying process without engaging with a sales person.

The Winning with Relationships
Selling Program will:

Create goals for personal and professional success
Build a winning and confident attitude
Connect with your customers by applying relationship-building techniques
Develop active listening skills to identify opportunities and head off challenges
Use social media to expand your networking influence
Develop powerful questions to uncover customer needs
Create interest by describing an individual and customer-centric solution

“Winning with Relationship Selling”

stands out as the only sales program that combines a proven selling process with timeless human relationship skills from the groundbreaking Dale Carnegie bestseller, How to Win Friends and Influence People

Who should

ATTEND

All sales professionals who want to reach new levels of success with a relationship-based selling approach.

What you will cover:

Sales Confidence

Gain Access

Expand Your Network

Discovery

Communicate Value

Handle Hesitation

Commit and Maintain the Relationship

Sales Skills Mastery

After this program, you will be able to:

Define goals that direct your actions
Apply principles for achieving a winning and confident attitude

Develop a Customer Profile that describes your ideal client
Apply techniques for building relationships to connect with your customers

Identify the best networking techniques to expand your influence
Evaluate online networking methods

Create interest by describing what the customer can expect from your solution
Differentiate types of customers and what motivates them
Use techniques to widen the buyer’s gap and create a sense of urgency

Apply techniques to express information concisely
Use evidence to persuade the customer
Develop a plan to communicate your solution with impact

Apply techniques for negotiating with confidence
Identify points of agreement to lower resistance
Use methods to prevent objections before they arise

Choose a method for gaining commitment that fits the situation
Construct a plan for handling mistakes
Create a system to follow up and stay in touch with customers

Construct a comprehensive sales guide using the skills covered in this course
Use a method to appraise and communicate to strengthen relationships

PROGRAM LENGTH

Three days